Following on from the Government announcements last week, we are going to be provisionally re-opening the Lancashire showrooms from the 1st June. Unfortunately, our trade space in Chelsea will not be re-opening just yet.
As of Friday July 24th all customers visiting our Showrooms will need to wear a face covering.
Face masks are provided in Reception for customers who arrive on site without a face covering, those who cannot wear masks for medical reasons will of course be exempt. Sales staff accompanying customers in the Showrooms will wear a face visor
Given that we must prioritise the safety of customers and our people on site, you will be required to 'book a slot' in order to visit the showrooms. If you wish to do so, please either call 01282 682666 to speak directly to reception staff or email via email@example.com. You will be able to request either a morning or afternoon 'slot,' options are:
We will do our best to accommodate your preference however, given that we are having to restrict numbers this may not always be possible.
Our seconds emporium will be open from the 15th June, as with the showrooms, appointments must be made and adhered to, in order to ensure social distancing. Please email firstname.lastname@example.org, you will be able to request either a morning or afternoon 'slot’.
The collection service we have been offering for several weeks has been extremely well received and will remain available for customers until further notice. Please just email email@example.com or call 01282 682666 to discuss an order or arrange a collection.
If you wish to collect on the day of the showroom visit, you can request to do so however it will depend on the capacity of the warehouse on the day as to whether this is possible but, if so, all payments will be made via phone in order to minimize contact in the reception area. Staff on site will advise accordingly. Please also bear in mind that the beverage service will be suspended on site.
We can now confirm that our delivery service will re-commence week commencing the 15th of June. Many thanks to all of those who have already booked deliveries for then - we can’t wait to see our trucks back on the roads! Should you require a delivery or wish to discuss an order, please do contact the office on firstname.lastname@example.org or 01282 682666
We would like to thank you all again for your well wishes during this time and send you all our warmest wishes.
The Bovingdon family & the team at Coach House
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