policies

Coach House welcomes the introduction of the Modern Slavery Act 2015.
Global awareness of modern slavery (slavery, forced labour, servitude and human trafficking) is rising

COACH HOUSE MODERN SLAVERY STATEMENT

Click here to view - FY25 Modern Slavery Statement

COACH HOUSE SUPPLIER CODE OF CONDUCT

Click here to view - Coach House Supplier Code of Conduct

COACH HOUSE PRIVACY POLICY

Click here to view - Coach House Privacy Policy

Structure and Supply Chains

Chairs Limited Trading as Coach House is a trade only business selling Furniture, Accessories, Floral, Seasonal and Outdoor goods. We are leaders in our field, having been established for over 45 years, and operate out of our base in Lancashire with approximately 200 employees covering Sales, Operations and Warehousing.

We source from Asia and Southeast Asia in the main, together with India, parts of Europe and the UK. Our customers are comprised of independent retailers, hoteliers, interior designers and property developers.

Each of our suppliers has received a copy of this statement which sets out our expectations regarding our prohibition of modern slavery.  

Our suppliers are identified through trade fairs and while some will inevitably be new to us, we have been dealing with the majority for many years. Our main suppliers are visited on a regular basis by local agents who check for compliance with our policies. Our owners also visit suppliers and check the running of factories and that standards are maintained. We operate in an open and honest way with our suppliers and pride ourselves on prompt payment and maintaining excellent working relationships with them.

We operate a zero-tolerance approach to slavery and human trafficking. To ensure our suppliers comply with our policies we require them to read, confirm their understanding and sign up to our requirements.

We work in partnership with two Freight Forwarders, who are committed to improving their practices to combat slavery and human trafficking to ensure that there is no slavery or human trafficking in any part of their business.

We operate a simple “straight line” supply chain supplier base → overseas port → UK port → Warehouse → Customer

Coach house is working towards becoming a carbon neutral company, striving to improve sustainability throughout our supply chain. We are currently working with a company called Seedling to annually quantify GHG emissions with the aim of offsetting typically 100% of our scope 1 & 2 emissions and 10% of our scope 3 emissions through our offsetting partners”.