FAQs

How we evaluate Trade Account applications

Thank you so much for your interest in using Coach House product.

As an established and respected wholesaler, Coach House takes into consideration the impact stocking any given retailer, designer, hotelier or specifier etc. has on the market overall. One of the many considerations that take place is the way in which our product is represented and sold. We are careful not to devalue the brand and ultimately harm existing accounts. Over the course of the last decade we have slowly managed our bricks and mortar retailers and we have received very positive feedback about the management of these accounts. In recent times we have invested in researching and evaluating our online and ecommerce accounts, which are now managed in the same way; on visual bases. We do this to ensure our product is represented to the standard which we would expect.

Please note; if an account is approved to carry our products offline in a physical “bricks and mortar” store environment, this does not automatically extend approval to an accounts associated ecommerce and online environments.It is essential that you read and fully understand our Trading terms and conditions and the services we offer before completing your application, we want you to be delighted with your overall Coach House experience but we do understand each business has its own specific needs to fulfil.


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